Your Digital Asset Journey Starts Here
NDAX (National Digital Asset Exchange) stands as a trusted and secure platform for buying, selling, and trading a wide range of cryptocurrencies in Canada. Our commitment to security and user experience has made us a preferred choice for both novice and experienced traders. The login process is designed to be simple, yet robust, ensuring that your digital assets are protected from unauthorized access. To begin, simply navigate to the login page on our official website or through the mobile application. You will be prompted to enter your registered email address and the secure password you created during the account creation process. It is crucial to always verify that you are on the official NDAX domain before entering any login credentials to avoid phishing attempts. We have implemented several layers of security to give you peace of mind, from the moment you sign in to every transaction you make on the platform.
Protecting Your Account with 2FA
Upon successfully entering your email and password, the next critical step in our login procedure is Two-Factor Authentication (2FA). This is a mandatory security measure that adds an extra layer of protection to your account. You will be required to enter a unique, time-sensitive code generated by a trusted authentication app on your mobile device, such as Google Authenticator or Authy. This ensures that even if someone were to gain access to your password, they would be unable to log in without physical access to your phone. We strongly advise all users to have 2FA enabled on their accounts and to never share their 2FA codes with anyone, including NDAX support staff. Our systems are designed to prompt for this code on every login, preventing unauthorized access and safeguarding your assets. This commitment to multi-layered security is a cornerstone of our platform.
Common Login Help
Encountering login issues can be frustrating, but most problems can be resolved quickly. If you have forgotten your password, simply use the "Forgot Password?" link on the login page. This will initiate a secure process to reset your password. If you are having trouble with your 2FA code, ensure your phone's time is synchronized correctly with network time. An unsynchronized clock is a common cause of invalid codes. Account locks may occur after multiple failed login attempts, in which case you will receive an email with instructions on how to unlock your account. For any persistent issues, our dedicated support team is available to assist you. Please provide as much detail as possible to help us resolve your issue promptly. Remember, we will never ask for your password or 2FA codes in any communication.